Electrical issue guide

What should I do when the whole house loses power after a storm?

First determine whether the outage is on the utility system. Stay far away from downed or damaged lines and report them to emergency services and the utility. If neighbors have power but your home does not, service equipment or storm damage may need an electrician after the utility makes its side safe.

Answer two quick questions

Quick answer

Match the pattern to a safe next step

These observations narrow the starting point. They do not prove which component or connection failed.

What you notice

The neighborhood is dark or the utility reports an outage

What it may mean

The interruption is likely on the utility system

Safe next action

Report the outage and wait for utility instructions

What you notice

Neighbors have power but your home does not

What it may mean

The service drop, meter, main equipment, or home wiring may be affected

Safe next action

Contact the utility first, then an electrician if the utility side is clear

What you notice

Power returned but circuits, appliances, or protection devices do not work

What it may mean

A surge or storm event may have damaged equipment

Safe next action

Keep damaged equipment off and arrange evaluation

Choose the right first call

Electrician, utility, or emergency services?

Start with the row that matches the visible situation. This routes the request; it does not diagnose the electrical cause remotely.

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Request emergency to evaluate the affected equipment and circuit, confirm the cause on site, and define the repair or replacement scope.

2. Utility response

Contact the utility for an outage or utility-owned equipment

Check the utility outage page and whether nearby properties are also out. Report the outage to the utility before arranging work on customer-owned equipment.

3. Immediate danger

Use emergency services for an immediate life-safety event

From a safe location, contact emergency services if you observe any downed or low-hanging line, fire, smoke, arcing, or structural damage, or water entering the panel or meter area.

What you can do safely

  • Use flashlights instead of candles
  • Check the utility outage map or published phone line
  • Look for exterior damage only from a safe distance

Leave these steps to an electrician

  • Do not approach or touch a downed line
  • Do not open wet or damaged service equipment
  • Do not backfeed the home with a portable generator

A few quick questions

Refine the best next step

Question 1 of 2

How much of the home is affected?

Choose the closest observable pattern. Do not open electrical equipment to answer.

Professional diagnosis

What an electrician may check

  • Confirm or reproduce the reported whole-house power outage after a storm pattern without bypassing a breaker, GFCI, interlock, or other protective device.
  • Inspect the affected equipment, circuit, accessible connections, and protection for heat, damage, moisture, or improper loading.
  • Measure voltage, load, continuity, grounding, and fault conditions as appropriate to the equipment and local requirements.
  • Explain whether Emergency Electrician is the right repair path or whether another specialist, utility response, or upgrade is needed.

Cost planning

Plan for the service scope, not the symptom alone

The symptom alone does not set the price. Use the national emergency ranges below to compare the likely service scope, then ask what testing, parts, permits, access, restoration, and follow-up are included in the written quote.

Minor or limited scope

$225-$625

Urgent visit and assessment; the quote should confirm access, testing, materials, and exclusions.

Typical project scope

$500-$1,900

Stabilizing and repairing the hazard; the quote should confirm access, testing, materials, and exclusions.

Complex project scope

$1,750-$8,250

Panel/service issues or extensive damage

Major or combined scope

Project-specific quote

A broader emergency project that combines multiple scope decisions, requires added electrical capacity, or reveals related system work after evaluation.

A written quote should state the diagnostic work, repair scope, equipment, permit or inspection responsibility, restoration, and change-order process that apply to the property.

View full cost guide

Prepare for the call

What to tell the electrician

  • Which visible pattern is closest: the neighborhood is dark or the utility reports an outage, neighbors have power but your home does not, or power returned but circuits, appliances, or protection devices do not work.
  • When it started, how often it happens, and what equipment was operating immediately beforehand.
  • Whether you noticed any downed or low-hanging line, fire, smoke, arcing, or structural damage, or water entering the panel or meter area without touching or opening equipment.

Frequently asked questions

Whole-house power outage after a storm: common questions

Is whole-house power outage after a storm an electrical emergency?

It becomes an emergency when there is smoke, fire, active sparking, serious shock, energized water, or rapidly increasing heat. Without those signs, follow the stop-use or scheduling guidance above.

Can I keep using the affected circuit or equipment?

Do not keep operating equipment that is hot, damaged, wet, odorous, noisy, sparking, shocking, or repeatedly tripping protection. Leave it off until it is evaluated.

Which electrician service should I request?

Emergency Electrician is the best starting service for this visible symptom. The electrician may recommend a different repair, utility response, specialty service, or upgrade after testing the actual cause.

Sources and review standard

Updated July 18, 2026 and reviewed July 18, 2026. ElectricianQuotes reviews issue guides for clear first steps, appropriate service routing, source quality, and unsupported claims. An on-site electrician still needs to confirm the cause.

Get help with whole-house power outage after a storm

Tell us what you noticed and use the same issue details to request emergency electrician without starting over.

Call +1 (833) 962-0486 to talk through the electrical problem and check electrician availability.

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